Customer  Support

Our customer support team are on hand to answer any questions you might have.

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  • In order to ensure that contacts you receive from Firesec Compliance Limited conform to your wishes and your rights under GDPR privacy regulations, please click the boxes below to signify your requirements. We confirm that your information will be kept in total privacy and will not be shared with any third party:


We use Hiver - which supercharges our email system into a complete customer support platform. This means when you email us - we won't drop the ball.


Need assistance with any of your fire risk assessment action points? Our compliance team are happy to help you make sense of it all.


Let us know if you need any technical support - anything from reducing false alarms to resolving equipment faults. We can also provide help using our online portals.


We try and make sure that our customers have the best possible experience. Your feedback helps us see what we do well and where we need to improve.